14th Annual Affinia Health Network Conference

Creating Community Connections

This Event Has Been Canceled

Please see the cancellation announcement for more information.

Read Announcement

Thursday, April 23, 2020

L.V. Eberhard Center at GVSU
301 Fulton Street W
Grand Rapids, MI 49504


Join us for a day of learning and networking with Community Resources that will enhance the delivery of health care within your practice or facility.

All staff are invited to attend, including physicians, nurse practitioners, physician assistants, nurses, medical assistants, case managers, office managers/administrators, and billing/coding and authorization specialists.

By attending, you will learn from expert educational speakers, Michigan area payers, Clinically Integrated Network regional vendors, and health and wellness vendors.

Registration Fee

Fee is $60 for Affinia Health Network members. Breakfast and lunch will be served.

Cancellation Policy

No refunds will be given for cancellations received after April 9, 2020.

For Further Information

Please contact Wanda MacLeod at 231.672.3847 or wanda.macleod@mercyhealth.com.



This activity was planned by and for the health care team, and learners will receive 5.50 Interprofessional Continuing Education (IPCE) credits for learning and change.


This program is eligible for 5.50 hours of continuing education credit by American Medical Technologists (AMT). Granting of credit in no way constitutes endorsement by AMT of the program content or the program’s sponsor.

AAMA Accreditations

Specific credits may be limited to certain presentations. Detailed credit information will be available on day of conference. All attendees are welcome to obtain a certificate of attendance to submit to their respective associations for CEU consideration.

Conference Schedule

All sessions Open to All Registered Attendees

Session Details

Beyond Diversity

Dr. Loyd-Paige will create a shared understanding of the differences and similarities of the terms diversity, inclusion, and equity. She will describe a business, social, and moral case for diversity and inclusion as a key workplace value. She will prescribe action steps to becoming more culturally competent as individuals and organizations.


Dr. Rainbow returns to the Affinia Health Network Educational Conference by popular demand. His LGBTQIA 101 is a repeat of last year’s conference. This is for those who were not able to hear the presentation last year. The basics! A guide to understanding the vocabulary, the population and the barriers unique to this population. We will help you understand why the population is marginalized and what can be done to mitigate these factors. The presentation also has a special focus on empowering caregivers and giving access to tools needed to help take care of this community. Don’t be the institution that can’t navigate a challenge in this unique group of clients.

Human Trafficking

Joy will describe the role of healthcare providers in the provision of services to trafficking victims/survivors. She will identify cues and screening tools to detect clients who may also be victims/survivors of human trafficking. She will discuss best practices for working with trafficking victims/survivors.

APM Boot Camp

Shaun will define Alternative Payment Models and discuss the cost and quality goals of APM’s. She will explain financial risks and rewards.

Marijuana Regulations

Andrew will identify the laws currently in place in Michigan related to marijuana. He will discuss personal use and possession versus commercial production and access. He will explain the extent of regulatory authority at the state level on the marijuana industry.

Rebuilding Community Relations

Attendees will develop an understanding of patient perception and the barriers it creates. The session will identify community partners and establishing/edifying lines of communication. Learn how to create support systems for both patients and providers and learn how to rebuild relationships with our patients.

Taking Connections to the Next Level

Connecting with others requires emotional intelligence; Jeanne will help you reach a new level. Creating connections is the first step, developing those connections in a meaningful and intentional way is the key to success. Embracing change and functioning as a team aren’t clichés; they are the realities of making a difference.

When Health Care Meets Self Care

Coach Carter will help attendees learn how patients can self advocate with confidence and how to empower medical staff to understand patient needs related to their diagnosis. Learn how to develop a partnership as a patient and what steps they can take if they are not being heard as an advocate.

The Dos, Don't's, and I Don't Knows of Advance Care Planning

This session will help participants define Advance Care Planning (ACP), explain the importance of engaging in ACP conversations and when these conversations should be conducted and list various advance directive documents. You will identify barriers and challenges in conducting ACP conversations and explain ways to address them. List various community resources that can assist them in conducting ACP with patients.

Transgender 101

Dr. Rainbow returns this year by popular demand. In addition to repeating his presentation on LGBTQIA, he will also be presenting Transgender 101. Possibly one of the most requested educational topics in healthcare today! This presentation answers the biggest questions and arms your workforce with knowledge! After all providers are encountering more transgendered individuals in their practices, and want to know how to help. The most common statement we hear is, “I’m just not sure if I am doing the right thing?” Well, let us educate you on the terminology, the basics when it comes to medical needs and gain access to the tools providers need for successful interactions. Let us help you with making sure your goal to give the best care to everyone, remains true!


This session will create a shared understanding of the term “triggered” and describe the various manifestations and outcomes of being triggered. Dr. Loyd-Paige will prescribe action steps when feeling triggered.

Presenter Biographies

Andrea Nofsinger

Full Name, Credentials: Andrea Nofsinger, LMSW

Title and Affiliation: Do’s, don’t’s, and I don’t know’s of advance care planning; Harbor Palliative Care and Charted Healthcare Planning Coalition

I am the palliative care social worker with Harbor Palliative Care and advance care planning coordinator with the Charted Healthcare Planning Coalition. I received my bachelor’s degree from Grand Valley State University and a Master of Social Work degree from the University of Southern California. I have a passion for helping clients be as successful as they can while managing complex medical conditions. This passion is what brought me to the realm of palliative care; I want to help clients achieve their health care goals in a community based setting.

Andrew Brisbo

Full Name, Credentials: Andrew Brisbo

Title and Affiliation: MRA Executive Director

Andrew was appointed by Governor Whitmer to lead the Marijuana Regulatory Agency (MRA), the successor to the Bureau of Marijuana Regulation. The agency oversees the Medical Marihuana Facilities Licensing Act and Marihuana Tracking Act as well as the medical marijuana registry card program under the Michigan Medical Marihuana Act. The agency is also responsible for implementing the regulatory program enacted under the Michigan Regulation and Taxation of Marihuana Act. MRA’s mission is to establish Michigan as the national model for a regulatory program that stimulates business growth while preserving safe consumer access to marijuana. Andrew Brisbo is the executive director of the MRA and has been in licensing and regulation with the State of Michigan since 2004, including experience with the Michigan Gaming Control Board, Department of State, and occupational and health professional licensing.

Andrew Wibble

Full Name, Credentials: Andrew Wibble, PhD

Title and Affiliation: Professor of Biomedical Ethics at Muskegon Community College

Andy teaches biomedical ethics at Muskegon Community College and he has presented and published on many areas in the field including primary care and advance care planning. He is currently on the board of Charter Health Care Planning Coalition.

Professional Experience: Editor of two books: Golf and Philosophy and Queer Philosophy. Numerous other publications

Academic Degrees: BA in Philosophy at Hanover College, MA in Philosophy at Ohio University, PhD in Philosophy at Wayne State

Aruna Josyula

Full Name, Credentials: Aruna V. Josyula, MD, MPH, CAQ Geriatrics

Title and Affiliation: Geriatrician, Medical Director – Geriatric Primary Care, Mercy Health Physician Partners – Geriatrics

Dr. Josyula completed her fellowship training in geriatric medicine at Mountain Area Health Education Center in Asheville, North Carolina. She underwent residency training in family medicine at the University of Southwestern Austin Residency Program in Austin, Texas. She received her medical school training from Kasturba Medical College in India.

Her clinical interests include ambulatory outpatient geriatric care, advance care planning and educating the future healthcare workforce in caring for older. Her philosophy of care is providing comprehensive geriatric care by including the patient and their family in the care team.

Brian Tesler

Full Name, Credentials: Brian Tesler, MD

A Faculty Physician and Clarkship Director for Obstetrics and Gynecology in Saginaw, Michigan, with the Central Michigan University Health Team. He also serves as Medical Director for Wellness Services in Genessee County, Michigan, an organization dedicated to the medical needs of the LGBTQIA population. Dr. Tesler is a passionate advocate for women’s and LGBTQI health. He has a Bachelor’s of Human Biology and a Bachelor’s of Science Nursing from the University of Michigan and went on to earn his MD at Michigan State University’s college of Human Medicine.

Dr. Tesler began his career in critical care nursing and then worked for Gift of Life Michigan in organ donation. He then continued on his pursuit to fulfill his passion for science and medicine and returned to school to become a physician. It was during his career as a nurse and his journey through medicine that he first sparked his passion for helping to understand and help create better care for marginalized groups in medicine.

Jeanne Bolhuis

Full Name, Credentials: Jeanne M. Bolhuis, BBA, MPA

Title and Affiliation: Chief Consulting Officer; Keyser Insurance Group; Acrisure Agency Partner

Jeanne Bolhuis, Chief Consulting Officer with Keyser Insurance Group, knows that in the world of human resources, being different is what keeps you relevant, so when given the option, she’ll always take the road less traveled — and enjoy the journey.

Her passion for and career in human resources began as a high school student when she worked as an intern doing recruitment for a temporary agency. She earned her bachelor’s and master’s degrees from Western Michigan University while working in leadership roles that involved human resources, healthcare, compliance, community relations, operations, engagement, process improvement and more. What really lights her fire is having an impact on people in creative and meaningful ways, and teaching and guiding others to do the same.

Over the years — informed by her more than 30 years of experience in HR and the knowledge of the broad impact HR can have on a business those years afforded her — Jeanne began to identify a need among clients and other businesses for human resources support. This inspired her to launch the agency’s in-house human resources consulting practice, which offers human resources-related education and training in day-to-day operations, immediate critical needs and long-term strategy, as well as leadership development, team building and more. Through her work she challenges clients to get comfortable with the uncomfortable and helps them embrace change to get the traction they desire.

Jeanne speaks on a wide spectrum of topics at events ranging from corporate meetings and retreats to industry gatherings and conferences. She considers it a daily privilege to keep the human in not just human resources but life.

Joy Washburn

Full Name, Credentials: Joy Turner Washburn, EdD, RN, WHNP-BC

Facility/Location: Kirkhof College of Nursing at Grand Valley State University

Title: Associate Professor

Dr. Joy Turner Washburn is an Associate Professor of Nursing at Grand Valley State University. She is a member of HEAL Trafficking. The mission of HEAL Trafficking is to unify and mobilize interdisciplinary health care professionals to shift the anti-trafficking paradigm toward approaches rooted in public health and trauma-informed care. In addition, she is a member of the Education Sub-Committee for HEAL Trafficking. In addition, she is involved in the Human Trafficking Taskforce for Kent County and the Sexual Assault Prevention Action Team through the Kent County Health Department.

Her passion and perseverance in regards to educating student nurses about human trafficking resulted in the development of a clinical simulation in which the patient is a victim of human trafficking (I was the principal designer of the simulation). Assisted by Cathy Forslund, Ron Perkins, and Cindy Bartman, this simulation launched in April 2011. Annually, 200 students in the pre-licensure BSN program at GVSU participate in this clinical simulation experience.

Her expertise on the topic of human trafficking has resulted in multiple opportunities to present on the topic of human trafficking in order to educate health care providers in identifying and responding to potential victims.  In addition, a continuing education article that she wrote regarding human trafficking and what nurses need to know about this topic was published in The Journal of Christian Nursing in January 2018.

Leona Carter

Full Name, Credentials: Leona Carter

Title and Affiliation: Certified Life Coach

Leona Carter is a global champion and passionate about helping married professional women break into the market by excelling in three key areas of her life; Her Balance, Her Business, and Her Bedroom so that she can effectively manage HER time, share HER story, and enhance HER intimacy.

Leona helps married professional women all over the world having conversations not many people are talking about and Leona is determined to talk about it.

Leona is an International Empowerment Speaker, Best-selling Author, Life Strategist and Talk Show Host on Mommy Talk Live.

As the President and Chief Executive Officer (CEO) of Carter Strategies, the creator of Her Life Course Coaching Program, and the “Because I Said SO!” Speakers Academy, Leona helps women reach their next level with passion on purpose.

Married since 1995, Leona, and her high school sweetheart, Omarr, have six beautiful children and occasional foster children.

Leona and her family moved from Seattle Washington to Kalamazoo Michigan for the tuition-based program called The Kalamazoo Promise, where her family was featured in the New York Times.

Michael Ramsey

Full Name, Credentials: Michael C. Ramsey

Title and Affiliation: Muskegon County Community Health Innovation Region Director

Michael Ramsey has been with Mercy Health Muskegon for six years, spending the last two with the Muskegon County Community Health Innovation Region. With strong roots in the community, Michael has leveraged his relationships with both community members and service providers to gain knowledge on ways the local healthcare system and clinical service providers can better utilize community resources and offer relevant resource linkages. Through the collection and interpretation of countywide social influencers of health data, Michael works throughout Muskegon to edify communications between community-based organizations, and clinical and behavioral health providers.

Michelle Loyd-Paige

Full Name, Credentials: Michelle R. Loyd-Paige, PhD

Title and Affiliation: Executive Associate to the President for Diversity & Inclusion, Calvin University

Dr. Michelle Loyd-Paige has been serving as the Executive Associate to the President for Diversity and Inclusion (EAPDI) at Calvin University in Grand Rapids, Michigan since 2013. Loyd-Paige began her academic career at Calvin in 1985 as faculty in the Department of Sociology and Social Work having completed her graduate work at Purdue University. While at Calvin, she has served in several leadership capacities and served on numerous community boards. In 2015, Loyd-Paige was the recipient of the Floyd Skinner Justice Award. Michelle serves as the chair of the Coalition for Christian Colleges and Universities Commission for Diversity and Inclusion. She launched her diversity-focused consulting business, Loyd Paige & Associates, in 2018. Her passion is helping individuals and organizations better understand and practice diversity and become more culturally competent. Michelle is a certified Cultural Intelligence (CQ) and Intercultural Development Inventory (IDI) administrator.

Shaun Raleigh

Full Name, Credentials: Shaun Raleigh, MBA, RMA

Title and Affiliation: Trinity Health; VP of Population Health Management, Affinia Health Network/Mercy Health

Shaun Raleigh serves as Vice President of Population Health Management for Affinia Health Network, a Clinically Integrated Network (CIN) wholly-owned by Trinity Health, responsible to the Board of Directors for Affinia Health Network governance functions. Shaun is accountable for identification and implementation of regional process improvement initiatives supporting organizational strategic goals designed to strengthen the health care delivery system and improve clinical outcomes. Affinia serves over 270,000 members, and Shaun is responsible for successful network implementation of transformative models of care including the Chronic Care Model, Patient Centered Medical Home, Patient Centered Medical Network, and Accountable Care Organization. Shaun’s responsibilities include ensuring contracting and clinical integration services are provided to network membership consistent with the organization vision and mission.  Her daily responsibilities include budget development and oversight; participation in contract development; fostering collaborative relationships with insurance companies, employers and community representatives; providing leadership support and supervision including oversight of organization leadership team; development and oversight of operational business plan; collaboration with the Executive Medical Director in the development and implementation of the organizational clinical integration plan.  Shaun previously held the position of Director of Healthcare Value National Solutions for Blue Cross Blue Shield of Michigan, where she was responsible for working with 35 other Blue plans to unite care delivery transformation programs, and educate key and large customers such as the Autos on value based programs. Shaun is passionate about fitness and recharges by spending time with her family.

IPCE Accreditation

Joint Accreditation Direct Accreditation Statement

In support of improving patient care, this activity has been planned and implemented by Trinity Health and Affinia Health Network. Trinity Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE) and the American Nurses Credentialing Center (ANCC) to provide continuing education for the health care team.

Designation of Credit

This activity was planned by and for the health care team, and learners will receive 5.50 Interprofessional Continuing Education (IPCE) credits for learning and change.

IPCE Credit and Trinity Health Logos

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